{"id":405,"date":"2021-07-06T21:26:31","date_gmt":"2021-07-06T19:26:31","guid":{"rendered":"http:\/\/poste2020.message-asp.com\/?page_id=405"},"modified":"2021-07-15T10:32:47","modified_gmt":"2021-07-15T08:32:47","slug":"management-of-the-pandemic","status":"publish","type":"page","link":"http:\/\/poste2020.message-asp.com\/en\/management-of-the-pandemic\/","title":{"rendered":"Management of the pandemic"},"content":{"rendered":"\n

Poste Italiane is unique in Italy in terms of its size, recognition, capillarity and customer trust, and it is an integral part of the economic, social and productive fabric of the country. The Covid-19 pandemic, which has been part of everyday life for a long time, has taken the whole world by surprise, requiring great efforts from all economic operators to identify solutions aimed at ensuring people\u2019s health and, at the same time, continuity of their business.<\/p>\n\n\n

Poste Italiane, in compliance with Government measures on virus containment and interpersonal distancing, has implemented various initiatives and made them possible thanks to the commitment of the entire organisation, making its contribution to the entire country. The Group has reshaped the way in which it provides its services, constantly taking into account the evolution of the current epidemiological situation and the consequent Government measures on the subject. First of all, the Company has considered of fundamental importance to guarantee the protection of its employees\u2019 health , adopting flexible forms of work (remote working) and providing personnel with all the tools and equipment they need to work in complete safety (e.g. PPEs, plexiglass panels, etc.), in cases of activities that are incompatible with the remote working model, such as postal and logistics activities.<\/p>\n

The actions undertaken by the Group are consistent with the values recognised by Poste Italiane in relation to the sustainability strategy, based on eight Pillars, and in line with the recommendations of the Global Compact Network Italy, the UN PRI (Principles for Responsible Investment) guidelines and the additional indications provided by the United Nations in relation to the impact of the Covid-19 emergency on SDGs.<\/p>\n

<\/p>\n\n\n

\"\"<\/figure>\n\n\n\n

POSTE ITALIANE PEOPLE<\/h2>
\n
INPUT CAPITAL<\/strong><\/td>INITIATIVE<\/strong><\/td>PILLAR<\/strong><\/td><\/tr>
\"\" <\/td>21 February 2020 | Establishment of the Coronavirus Risk Management Committee, a body aimed at the unified and coordinated national governance of containment and prevention actions<\/td> \"\" <\/td><\/tr>
\"\"\"\"\"\"<\/div> <\/td>
Introduction of measures to reduce the level of potential contagion (remote working, travel management, provision of training initiatives exclusively online)<\/td> \"\" <\/td><\/tr>
Constant distribution of PPEs to exposed personnel and cleaning and sanitising of workplaces and company fleet<\/td> \"\" <\/td><\/tr>
\"\"\"\"<\/div> <\/td>
26 March 2020 | Extension of employee Illness insurance policy<\/td> \"\" <\/td><\/tr>
\"\"\"\"<\/div> <\/td>
23 July 2020 | Signing of an annual agreement with the Labour Unions that calls for the payment of a performance bonus<\/td> \"\" <\/td><\/tr>
\"\"\"\"\"\"<\/div> <\/td>
Establishment of a dual communication channel to facilitate the flow of information<\/td> \"\" <\/td><\/tr>
18 December 2020 | Signing of an Agreement with the Labour Unions to extend and regulate remote working activities<\/td> \"\" <\/td><\/tr>
\"\"\"\"\"\"<\/div> <\/td>
14 April 2020 | Signing Agreement with Assidipost-Federmanager for solidarity initiatives for executives<\/td> \"\" <\/td><\/tr>
\"\"\"\"<\/div> <\/td>
Guaranteed that employees will be able to undergo free swabs<\/td> \"\" <\/td><\/tr>
\"\"\"\"\"\"<\/div> <\/td>
Installation of thermal cameras to detect body temperature<\/td> \"\" <\/td><\/tr><\/tbody><\/table><\/div>\n<\/div><\/div>\n\n\n\n

CUSTOMERS<\/h2>
\n
INPUT CAPITAL<\/strong><\/td>INITIATIVE<\/strong><\/td>PILLAR<\/strong><\/td><\/tr>
\"\" \"\" \"\"\"\"<\/div> <\/td>
Continuity of Post Office openings<\/td>\"\"<\/td><\/tr>
\"\"<\/div> <\/td>
Suspension of mortgages and loans<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\" \"\"<\/div> <\/td>
Adoption of measures to ensure distancing in Post Offices<\/td>\"\"<\/td><\/tr>
Multi-channel approach, digital growth and adoption of tools to discourage cash use<\/td>\"\"<\/td><\/tr>
Strengthening of Poste Digital Assistant<\/td>\"\"<\/td><\/tr>
Communication activities to online and offline customers in order to make them adopt security measures to contain the spread of the virus<\/td>\"\"<\/td><\/tr>
Simplification of succession claims in order to avoid customers having to go to the Post Office several times<\/td>\"\"<\/td><\/tr>
New channels for reporting incidents in addition to the paper channel already available<\/td>\"\"<\/td><\/tr>
Introduction of the possibility of opening a BancoPosta account via app as well<\/td>\"\"<\/td><\/tr>
\"\"\"\"<\/div> <\/td>
Installation of approximately 27,000 sustainable plexiglass barriers<\/td>\"\"<\/td><\/tr><\/tbody><\/table><\/div>\n<\/div><\/div>\n\n\n\n

INTERNATIONAL, NATIONAL AND LOCAL AUTHORITIES<\/h2>
\n
INPUT CAPITAL<\/strong><\/td>INITIATIVE<\/strong><\/td>PILLAR<\/strong><\/td><\/tr>
\"\" \"\" \"\"<\/div> <\/td>
Opening of an interactive channel with all the institutions potentially affected by the phenomenon and interaction with the government bodies in charge of crisis management. Constant monitoring of regulatory provisions relating to measures adopted by the authorities<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\"<\/div> <\/td>
Arrangements for maintaining the guarantee of services<\/td>\"\"<\/td><\/tr>
Close collaboration with Labour Unions and constant updating with respect to the strengthening of measures to limit contagions and measures aimed at ensuring service continuity<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\"<\/div>
\"\" \"\"<\/div> <\/td>
UNI ISO 26000 certification, international standard for the adoption of sustainable development strategies, issued by DNV GL\u2013 Business Assurance<\/td>\"\"<\/td><\/tr>
Certification of its environmental management system according to the international standard UNI EN ISO 14001:2015, issued by IMQ-CSQ<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\"<\/div> <\/td>
Participation in the second edition of the IPC (International Post Corporation) initiative \u201cGreen Postal Day\u201d<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\" \"\"<\/div> <\/td>
Signing of a Memorandum of Understanding between Poste Italiane and ACI on safe driving and sustainable mobility<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\"<\/div>
\"\" \"\"<\/div> <\/td>
Agreement between Poste Italiane and Carabinieri for the payment and home delivery of pensions to citizens and the identification of a method of paying pensions in staggered form; synergies for the management of possible crowds outside Post Offices<\/td>\"\"<\/td><\/tr>
Agreements with Local Administrations for the delivery of masks to the population and listening and proximity to institutions to offer solutions to emerging criticalities<\/td>\"\"<\/td><\/tr>
Collaboration with the Italian government on the disbursement of the Inps bonus and the advance payment of ordinary and special redundancy payments to BancoPosta and Postepay Evolution customers<\/td>\"\"<\/td><\/tr>
Implementation of a platform to facilitate the vaccination campaign<\/td>\"\"<\/td><\/tr>
Logistical support for vaccine delivery<\/td>\"\"<\/td><\/tr>
Continuous communication activities to national and local institutions aimed at raising awareness<\/td>\"\"<\/td><\/tr>
Creation of a cycle of meetings \u201cAtlas of Territories\u201d, in order to discuss the aspirations and possibilities for change starting from the themes of health, solidarity, housing and territorial fragilities of the internal areas<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\" \"\"<\/td>Provision of financial, digital and postal education programmes<\/td>\"\"<\/td><\/tr>
Implementation of TG Poste information channel with the aim of continuing the mission of presence and proximity to its employees<\/td>\"\"<\/td><\/tr>
Introduction of solutions for the assignment of tax credits for companies and BancoPosta account holders (110% Superbonus and other tax bonuses)<\/td>\"\"<\/td><\/tr>
\"\" \"\"<\/td>Adherence to the initiatives \u201cUNPRI engagement on Covid-19 response\u201d and \u201cEuropean alliance for a green recovery\u201d<\/td>\"\"<\/td><\/tr>
Signing of the Climate Action 100+ Engagement Green Recovery<\/td>\"\"<\/td><\/tr>
Adherence to the Access to Nutrition Index initiative<\/td>\"\"<\/td><\/tr>
\"\" \"\" \"\"<\/div>
\"\" \"\"<\/div><\/td>
Definition of initiatives against gender-based violence<\/td>\"\"<\/td><\/tr>
Positioning of Poste Italiane Group as one of the best employers for women in Italy, according to the research \u201cItaly\u2019s Best Employers for Women 2021\u201d carried out by the Istituto Tedesco Qualita\u0300 (ITQF)<\/td>\"\"<\/td><\/tr>
Launch of \u201cSmart Screening\u201d, a service to help citizens with massive self- collection health screening programmes<\/td>\"\"<\/td><\/tr><\/tbody><\/table><\/div>\n<\/div><\/div>\n\n\n\n

SUPPLIERS<\/h2>
\n
INPUT CAPITAL<\/strong><\/td>INITIATIVE<\/strong><\/td>PILLAR<\/strong><\/td><\/tr>
\"\"\"\"\"\" \"\"<\/div><\/td>
Supplier assessment including Covid-19 risk analysis<\/em><\/td>\"\"<\/td><\/tr>
\"\"\"\"\"\"<\/div><\/td>
Transparency in managing and maintaining relations with the supply chain<\/td>\"\"<\/td><\/tr>
\"\"\"\"<\/div><\/td>
Respect for payment methods and times towards suppliers<\/td>\"\"<\/td><\/tr>
\"\" \"\"\"\"\"\"<\/div><\/td>
Creation of a new logistics, ad hoc, supply network to import all the necessary safety devices<\/td>\"\"<\/td><\/tr>
\"\" \"\"<\/div><\/td>
Hiring of specialised companies for the sanitation of the premises<\/td>\"\"<\/td><\/tr>
Purchase and installation in every logistics site of chemical toilets for exclusive use of external couriers<\/td>\"\"<\/td><\/tr><\/tbody><\/table><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Poste Italiane is unique in Italy in terms of its size, recognition, capillarity and customer trust, and it is an integral part of the economic, social and productive fabric of the country. The Covid-19 pandemic, which has been part of everyday life for a long time, has taken the whole world by surprise, requiring great […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/pages\/405"}],"collection":[{"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/comments?post=405"}],"version-history":[{"count":0,"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/pages\/405\/revisions"}],"wp:attachment":[{"href":"http:\/\/poste2020.message-asp.com\/en\/wp-json\/wp\/v2\/media?parent=405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}